Insurance & Direct Repair
You choose the shop. We handle the insurance.
A Direct Repair Provider for every major carrier — claims handled end-to-end.
Direct Repair Provider
Pre-vetted relationships with every major carrier — repair starts faster.
Claim Handled End-to-End
We coordinate with your insurer from first call to final delivery.
Free Written Estimate
Required to compare? We're happy to provide one — at no charge.
One Point of Contact
A Customer Service Specialist owns your file from drop-off to pickup.
CA Insurance Code §758.5
Your right to choose.
An insurer cannot require your vehicle to be repaired at a specific shop.
They can recommend a shop — only if you ask, and only after notifying you in writing of your right to choose.
If you choose your own shop, the insurer must pay the reasonable cost to repair your vehicle in a workmanlike manner.
Direct Repair Provider For
Every major carrier.
- State Farm®
- Farmers®
- Nationwide®
- CSAA IE
- Travelers®
- Cal Casualty
- Hartford
- AAA
- Mercury™
…and many more. Don't see yours listed? Call us — we work with all carriers.
Common Questions
Insurance FAQs.
Can my insurer require me to use their shop?
No. Under California Insurance Code §758.5 you have the right to choose any repair facility. Your insurer must pay the reasonable cost to repair your vehicle at your chosen shop.
What is a Direct Repair Provider (DRP)?
A DRP is a shop with a vetted relationship with an insurance carrier. Your repair can begin without waiting for an outside adjuster — speeding up the whole process.
Will all of my repairs be covered?
Repairs from the current accident are covered. Pre-existing damage isn't, but we can write a separate estimate for any extra work while we have the vehicle.
Do I need more than one estimate?
Some insurers ask for it. If yours does, we're happy to provide one for free.
Have more questions? See our full FAQ, walk through our repair process, or request a free written estimate.