Our Repair Process
From the first call to your keys back.
The 11-step process we follow on every collision repair — refined over five decades of Central Valley body work.
- 01
Reception
Short intake form, then a Customer Service Specialist walks through every detail of the repair — no rushed handoffs.
- 02
Estimating
Precise, line-by-line estimate with current estimating software. X-Ray estimates available on request.
- 03
Customer Service
Walkthrough of every cost line and insurance authorization handled on the spot. Updates by phone or text — your choice.
- 04
Car Rental
If rental coverage is included, we coordinate the rental so a vehicle is ready when you drop yours off.
- 05
Disassembly
Damaged components removed to reveal the full extent of the repair — including hidden damage not visible at intake.
- 06
Frame Repair
Caroliner diagnostic system + Square Liner frame aligner for precise structural correction up to 1.5-ton trucks.
- 07
Metal Work
Sheet metal repair in dedicated bays with Prospot welders — the same equipment used by manufacturers.
- 08
Painting
PPG refinish products and clear coats inside a European downdraft spray/baking booth for OEM-grade results.
- 09
Reassembly
Reassembled to manufacturer spec. Before/after structural read-outs and four-wheel alignment when warranted.
- 10
Inspection & Cleanup
Every aspect inspected, guaranteed to factory spec. Washed and detailed inside and out before delivery.
- 11
Delivery
Walkthrough of every repair, keys back, and aftercare instructions for newly refinished panels.
Next Steps
Ready when you are.
See our full collision repair services, review our OEM certifications, or learn how insurance claims work. When you're set, request a free written estimate.
